Snow Sports Refund/Cancellation Policy
- We take 100% payment at time of booking either online or over the phone.
- If a guest calls to alter a reservation up until 4 pm on the day before their scheduled drop-off time, we will move the reservation for the same person and product to a different day this season without penalty.
- If a guest calls to cancel a reservation up until 4 pm on the day before their scheduled drop-off time, we will refund the money minus a $50 administration fee per product, per person.
- If a guest calls to cancel after 4 pm the day before their scheduled drop-off time no refunds or vouchers are issued.
- If a guest is a no-show to, late for, or leaves early from a lesson there will be no refunds or vouchers issued.
Parent Tips and Reminders:
- Before you leave the house, make sure your children have:
- Warm, water repelling jacket and pants
- Waterproof hat and mittens that fit properly
- Neck gaiter and goggles
- Long underwear
- A good night’s sleep
Adaptive Sports Foundation
The Adaptive Sports Foundation (ASF) offers lessons for children (and adults) with physical and cognitive disabilities and chronic illnesses. ASF is a non-profit organization that works closely with Windham Mountain Resort to provide profound and life changing experiences through outdoor physical activity, education, support and community. For more information, click here.