Operational Updates: Winter 2021/22

While the Covid-19 pandemic is largely behind us, please be aware that many aspects of our Windham Mountain Operation have changed. Guests are encouraged to read all information below before planning your visit to Windham Mountain during winter 2021/22.

Please click on a topic below or scroll to view all topics.

Pre-arrival:

Please plan ahead for your visit to Windham Mountain by understanding that capacity restrictions will be in place and on-site ticket purchase will not be available on capacity-restricted days.  Please see our “red day” and “green day” capacity restriction calendar before you visit and plan accordingly.  Please plan to purchase your lift tickets in advance via windhammountain.com.  Tickets may also be obtained through the purchase of “ski and stay” packages or lodging reservations via windhammountain.com or Windham central reservations at: 518-734-3000. [red and green day capacity calendar] 

Tickets will be available in fall 2021

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Lodging and ticket availability:

If you are planning to stay overnight in the area, we recommend booking your lodging through windhammountain.com or by calling 518-734-3000.  Preferred ticketing rates apply to those who book through us and stay with us for short-term vacations. When making vacation reservations, please plan ahead by including lift tickets in your purchase – advanced purchase of lift tickets is required for “red days” with capacity restrictions.  Many third-party lodging properties, long term rentals and Airbnb units in the area will not have lift ticket availability and on-site lift tickets will not be sold at the mountain during red days.  It is imperative that guests plan ahead by purchasing necessary tickets through windhammountain.com. We expect that many days will sell out, at which point no additional tickets will be offered.  Avoid disappointment by planning ahead!  [book lodging]

Tickets available in fall 2021

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The arrival experience:

Valet parking will be available on peak days.  Ticket kiosks will be available for the redemption of first-time lift ticket purchases through windhammountain.com. Please have your email confirmation available, either printed or on a phone.  QR codes on the confirmation emails may be scanned at self-service ticket kiosks.  Guests having re-loaded tickets onto RFID cards via windhammountain.com may proceed directly to the lift.

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“Cashless” Transactions:

In the interest of Guest and Employee Safety, Windham Mountain is continuing “cashless” transactions this winter.  Credit/debit cards, Windham Gift Cards, along with options to set up “resort charge” on season passes and RFID cards, or load money onto these products are all options for payment.  If a guest only has cash available, currency may be placed onto a gift card at “Tickets and Passes” located in the lower level of the base lodge.

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Windham Season Passes:

Capacity restrictions for Windham Mountain season passholders are not anticipated at this time. Windham Mountain passes are subject to standard restrictions and exclusions, such as black out dates for Sunday through Friday passes such as all Saturdays, December 26-31, 2021; Sunday, January 16, 2022; Sunday, February 20, 2022.  All Windham Mountain season passes are “direct to lift” after initial purchase/pickup or reload of a previous season pass.

If you have any questions or need assistance with issues regarding tickets, please visit one of the ticketing windows outside.

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Ikon Passes:

Advanced Ikon Pass reservations are not anticipated for winter 2021/22 at this time.

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Rentals:

Rentals are now available online.

Advanced reservations for rental equipment is required.  No on-site purchase of rental equipment will be available.

We highly recommend booking our Beginner Package  (lift, lesson and rental for ages 10 and up)  as it offers the best rates for those looking to get into skiing/riding.

If you are just purchasing rentals (no package), be sure to purchase a ticket as well. 

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Snow Sports School:

Group lessons and Private lessons are available for the winter season for both skiing and snowboarding.  Advance reservations are required for all lessons and can be made online beginning in early November. Group lessons are available for ages 7 and up, and Private lessons are available for all ages.

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Children’s Learning Center:

The Children’s Learning Center facility is being redeveloped for winter 2021/22. Additional information will be forthcoming.

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Food & Beverage:

We anticipate significant changes to the food and beverage operations at Windham Mountain for winter 2020/21, including:

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Group Sales:

Group skiing and snowboarding reservations may be made in advance for unrestricted “green days”.  There are no group reservations available on capacity-restricted “red days.”  To reach our group sales office, please email sales@windhammountain.com or call 518-734-4300 x 1133

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Sunset Skiing:

Sunset skiing and riding is not longer offered at Windham Mountain.

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Adventure Park:

The Adventure Park is anticipated to operate mid-December to mid-March, Fridays from 5-8pm, Saturdays from 11am to 8pm and Sundays 11am to 4pm, with additional holiday hours. 3-hour sessions will be available.  Additional capacity restrictions and operational changes will be in place with the well-being of guests and staff in focus. Click here for more information.

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The 3500 Club:

We anticipate that 3500 club operations will return to pre-pandemic norms for winter 2021/22.  Visit our seasonal locker page.

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Season Long Programs:

All Children’s and Adult Seasonal Instruction Programs are being offered this season.

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Windham Race Factory:

All Windham Race Factory programs are being offered this season.

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On Mountain / Lift Operations / Slope Etiquette:

We anticipate operating all chairlifts at regular capacity for winter 21/22.

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Alpine Spa:

We are not expecting significant operational changes to the Alpine Spa for winter 21/22.

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