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Windham Mountain  FAQs

Most frequently asked questions about Windham Mountain Resort.

About Windham Mountain

Q: What are Windham Mountain’s Hours of Operation

Saturday, Sunday, and Holiday Periods 8:00 a.m. - 4:00 p.m.
Monday-Friday, non-Holiday 9:00 a.m. - 4:00 p.m.
December 18 – February 27: Fridays, Saturdays, and Holiday Periods    4:00 p.m. - 8:00 p.m.
Special Dates
Christmas Eve & Christmas Day (no night skiing) 9:00 a.m. - 4:00 p.m.
New Year’s Day 8:00 a.m. - 4:00 p.m.
Martin Luther King, Jr. Day (Jan. 18) 8:00 a.m. - 4:00 p.m.
Holiday Periods
Christmas / New Year’s 12/25/15 – 01/3/16
Martin Luther King. Jr’s Birthday 01/16/16 – 01/18/16
Presidents’ Week 02/13/16 – 02/21/16

Q: What is the vertical at Windham Mountain? What is the length of Windham Mountain’s longest trail?
Windham Mountain’s vertical rise is 1600’. The Wanderer trail is the longest and is two miles long.

Q: Does Windham Mountain offer Valet Services?
Yes, we offer valet parking on a first come, first served basis. We also offer ski valet for an hour, day, overnight, weekly, or seasonal. Ski valet is $2 an hour and $4 a day.

Q: Does Windham Mountain offer alternative winter activities?
Yes, in addition to our skiing and riding, Windham Mountain has an Adventure Park with snow tubing, kids snowmobiles, ice skating, and zip line. There is a Cross Country Ski and Snowshoe Center located at the Windham Country Club.

Q: How old do children have to be to go tubing at the Adventure Park?
Children must be 3 years old or 36 inches tall.

Q: What can I do with children who are too young to participate in Windham Mountain activities?
The Children’s Learning Center also offers indoor supervision for children 2-7 years old. For more information call the Children’s Learning Center at 518-734-4300 ext.1122.

Q: What is the Big Air Bag? Are there restrictions on its use?
Windham Mountain’s Big Air Bag is similar to the huge air cushions used by movie stunt men when they “fall” from a tall building. It’s the only Big Air Bag in New York, affording skiers and riders the experience of jumping and landing on a big, soft, cushy target. The Big Air Bag is suitable for skiers and snowboarders over the age of 12. It’s possible to use the Big Air Bag under this age, with signed parental consent.

Q: Where is the ATM located?
Cash machines are located on the first floor in the Wunderbar area, the second floor valley-side, and third floor mountain-side in Seasons.

Tickets and Passes

Q: Can I purchase tickets online?
Yes. The Windham Web Store allows customers to purchase tickets in advance online. Purchase day tickets online and save 10% on each ticket.

Q: How do I pick up my Season Passes and Triple Play Cards?
These passes may picked up at Special Tickets window in the Wunderbar area with photo identification.

Q: What special tickets or discounts are you offering this season?
Windham Mountain offers reduced ticket prices for college students, Seniors (65+), young adults (13-71), juniors (7- 13), children (6 and under), active members of the Military, Firefighters, or Police, groups of 20 or more, consecutive day pricing, and discounts on season passes to larger families.

Q: How many people are considered a group and where can I purchase group tickets?
For skiing or riding, a group is 20 people. A snow tubing group is 15 guests. Group reservations may be made online or email group sales at sales@windhammountain.com.

Vacation Planning

Q: How do I book my Windham Mountain Vacation?
Simply call The Winwood Inn at 518-734-3000 and we’ll be glad to help you book the best lodging and lift ticket packages available.

Q: What can my family find at Windham Mountain in the summer months?
A lot of fun! Windham Mountain owns and operates a scenic 18-hole public golf course at Windham Country Club, a world cup quality Mountain Bike Park, and we have year-round family-friendly events.

Getting Here

Q: Where is Windham Mountain?
Windham Mountain is located at 19 Resort Drive, Windham, NY 12496
G.P.S Coordinates N 42 17.941 W 74 15.426

Albany, NY 1 hr
New York, NY 2.45 hr
Binghamton, NY 2 hr
Boston, MA 3.3 hr
Buffalo, NY 5 hr
Philadelphia, PA 4 hr

Q: Where are the closest Airports to Windham Mountain?
Albany International Airport (ALB)
737 Albany-Shaker Road
Albany, NY 12211

Stewart International Airport (SWF)
1180 First Street
New Windsor, NY 12553